Admission Assistant (Full-time / Part-time)

@Legoland Malaysia Resort
  • 7, Jalan LEGOLAND, Bandar Medini Iskandar Malaysia, 79250 Iskandar Puteri, Johor. View on Map
  • Post Date : 15/10/2021
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Job Detail

  • Gender Any
  • Industry Other
  • Qualifications SPM

Job Description

Job Types: Full-time, Part-time

Position Summary:

The Admission Assistant role is responsible to execute tasks assigned by Team Lead / Supervisors on daily admission operations. You will exude an infectious passion for delivering world-class memorable experiences. You will have the basis ability to communicate, interact and educate the guests by exhibiting your professionalism.

Scope and Responsibilities:

  • Liaison with General Admissions/Guest Services Lead to resolve any issues pertaining to ticketing or entry through turnstile.
  • Operation of Front Gate computerized ticket sales system – ensures thorough understanding of all aspects of the system and associated procedures. Handles cash and credit card transactions. Good understanding of Galaxy System.
  • Assists guests at the turnstiles – operating the Disabled Access when necessary and assisting guests with strollers. Liaison with General Admissions/Guest Services Lead to resolve any ticket errors at the turnstiles.
  • Assist guests / LLMR MCs on entry to park through purchased of e-tickets and prepaid tickets.
  • Counter checks with Supervisors on the replenishment of stocks for Park Guide, Show Times and tickets at counter or at turnstiles.
  • Processing of Annual Passes Redemptions and sales at the counter.
  • Performs opening and closing routines for the department as defined by the operating procedures, including cashing in and out.
  • Ensures cleanliness in all aspects of the Ticket Booths, Turnstiles area, Parking & Guests Service.
  • Keep updated and up sell all special promotions, coupons, and tickets. Supervisors will assign to relevant areas to assist such as Parking Lot/Guest Services/Group Admissions/Baby Service/Season Pass as needed.

Background and Experience:

  • Graduates of high school or other equivalent levels of education.
  • Adventurous and able to execute multi-task and programs.
  • Self-motivated and a team player.
  • Ability to work in an exposed/outdoor environment.

Additional Information:

  • 18-35 years old.
  • Malaysian
  • Fully vaccinated (14 days after second dose).
  • RM8/hour.
  • Willing to work flexible hours, including evenings & weekends to support park operations.

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