Attractions Assistant (Full-time / Part-time)

@Legoland Malaysia Resort
  • 7, Jalan LEGOLAND, Bandar Medini Iskandar Malaysia, 79250 Iskandar Puteri, Johor. View on Map
  • Post Date : 18/10/2021
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Job Detail

  • Gender Any
  • Industry Other
  • Qualifications SPM

Job Description

Job Types: Full-time, Part-time

Position Summary:

Responsible for supervising, monitoring and attending to park rides, including boarding and securing passengers, starting rides, and ensuring passengers exit safely. You will exude an infectious passion for delivering world-class memorable experiences. You are to embrace the vision and values of the business to deliver highest standards of safety and compliance.

Scope & Responsibilities:

  • To acquire park knowledge in order to be able to assist with any guest problems.
  • Operates rides at the maximum capacity while making sure to do it in the safest way possible.
  • Records attraction hourly counts and hourly wait times.
  • Oversees and pays special attention to all children, not only in a service but also safety point of view. Assists and informs guests on a voluntary or involuntary basis of general-park knowledge throughout the day.
  • Follows departmental safety and ride procedures at all times.
  • Helps guests while entering and exiting on/off rides/attractions while assuring guest safety at all times.
  • Handle guests’ enquiries.
  • Patrols park and sweeps main pathways, landscape areas and queue lines.
  • Empties and cleans park trash bins before becoming full or over-flowing.
  • Cleans and tidies guest restrooms throughout the Park as well as keeping them stocked with supplies.
  • Follows departmental, safety and chemical-handling procedures at all times.
  • Reports any problems, faults, or safety issues to the supervisory team. Is trained in handling hygienic waste using chemicals and equipment provided.

Background & Experience:

  • Graduates of high school or other equivalent levels of education.
  • A minimum of 2 years of Theme Park or related customer service experience is preferred
  • Ability to speak and read basic English language.
  • Ability to work in an exposed/outdoor environment.

Additional Information:

  • Malaysian
  • Fully vaccinated (14 days after second dose).
  • Willing to work flexible hours, including evenings & weekends to support park operations.

 

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