Career Level Intermediate
Experience 1-3 Years
Qualifications Bachelor Degree
- Supervise, lead Customer Service Team with comply to the SOP.
- Act as main entry point to arrange job orders, follow up, and monitoring the shipment process to ensure customers’ expectations are met and all customers’ requests are completed.
- Update customers on the daily schedule as arranged and keep customers updated on the progress of their both inbound and outbound shipments.
- Placing necessary orders with Transport/Operations Team or Sub contractor based on client’s job requirements.
- Other job functions shall be briefed during the interview.
Note: Able to work independently and at least 3 years relevant working experience.