Customer Support Trainee

Full time @ViewQwest
  • Suite 3-3A, Lower Level 3 The Horizon Annex Avenue 7 Bangsar South, 59200 View on Map
  • Post Date : 07/12/2021
  • Apply Before : 31/12/2021
  • Salary: RM1,500.00 - RM2,000.00 / Monthly
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Job Detail

  • Career Level Entry Level
  • Experience Entry/Fresh
  • Gender Any
  • Industry Computer/Information Technology
  • Qualifications Diploma

Job Description

ViewQwest has been a leading provider of internet and Managed services in Singapore for the last 15 years. Having recently launched Internet services for the consumer market in Malaysia, ViewQwest has established itself as a premium internet provider offering the fastest Internet connectivity based on the Next Generation Broadband Network.

Position: Customer Support Trainee (1 year Contract)

Our Pledge

We guarantee that from this work experience, you will:

  • Learn on how to create a seamless customer experience through direct practical exposure
  • Gain operational and back-end processes knowledge of working in an office
  • Participate in training/courses to improve soft skills to enhance work capabilities
  • Vastly improve your English communication (verbal & written) and time management skills

Job Scope

  • Handle incoming calls and maintain high service level when interact with customers
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions
  • Follow-up promptly with customer to resolve issue either via phone or email

Our Requirement

  • Candidate must possess at least Diploma in any field. Degree holder are also welcome to apply
  • No work experience required. We will train you until you become a customer service Jedi Master
  • Outspoken, positive attitude, and have an good communication in English, both written and spoken
  • Teachable, committed and willing to step out of their comfort zone and able to function under high pressure situation
  • Preference will be given to graduates with no prior working experience or who are currently unemployed

Why work with us?

  • Salary RM1,500 – RM2,000 per month
  • Monthly paid Annual Leave & paid Sick Leave
  • Performance incentive
  • Medical coverage
  • Extensive training and support will be given with the exposure to work in international working environment
  • Possibility to be given permanent employment opportunity at the end of the contract subject to vacancy and performance
  • Convenient work location. Our office is located in Bangsar South, KL (walking distance to Kerinchi LRT Station)

If you are interested, please drop you latest CV to nizam.sulaiman@viewqwest.com

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