In your new role you will:

• Responsible to support Material Efficiency Reporting (MER) Operations.
• Accountable for dashboard development for BIA solutions by using standard Platforms and Technologies provided in BIA Department, e.g. Tableau, ASP. Net c#.
• Support in development and release change request.
• Create support documentation and written procedures for routine and non-routine tasks.
• Responsible to present the BIA solution to users.
• Work collaboratively with colleagues from other departments.
• Transfer of knowledge and awareness to those in closely related areas, such as colleagues and users.
• Support existing business intelligence solutions.
• Handle Incident / Change Request tickets using IT ticketing System (BMC Remedy IT Service Management) and emails from users.
• Support on global basis and work closely with team members in other regions.
• Able to work outside office hours on a case by case basis (e.g. quarterly preventive maintenance/ yearly plant maintenance).

Your profile

You are best equipped for this task if you have:

• Bachelor’s Degree in Computer Science / Information Technology or any relevant course.
• Strong knowledge in Oracle and PL/SQL.
• Understanding of Data Warehousing / ETL techniques.
• Experienced in data warehousing project is an added advantage
• Strong in service support operations & experienced in ticketing tracking system.
• Good analytical trouble shooting and problem-solving skills.
• Familiar with business processes in Semiconductor manufacturing industry.
• Good communications skills and a proactive team player.
• Able to work independently with minimal supervision.