Job Highlights

• Fast growing
• Free on-job training and certification
• Career advancement

Job Summary:-

Network Specialists work with our company to provide exceptional technical service for our loyal customers/partners. You will provide L1 and L2 technical support to our nationwide customers. Products certified training will be given to master our solutions which is a great opportunity to learn all aspects of products and solutions that we have while expanding your knowledge and developing skill in networking.

Job Requirements:

• Professional Diploma / Degree in Computer Science / Information Technology or equivalent
• Possess CCNA & CCNP would be an added advantage.
• 1-3 years related working experience preferably in ICT industry (Network Security Solution).
• Good knowledge in routing, switching, firewall, networking and troubleshooting techniques is preferred.
• Able to work independently and cooperatively in a team.
• Hardworking, initiative and self-motivated with positive & proactive working attitude.
• Possess own transport and willing to travel (perform outstation works whenever needed).
• Exhibits mature organization and time management skills.
• Good communication skill in English & Bahasa Malaysia (Mandarin would be an added advantage)
• Fresh graduates are encouraged to apply (training will be provided).

Job Responsibilities:

• Provide in-house and on-site technical support.
• Participate project implementation and demonstration for our solutions.
• Follow-up the assigned technical support cases and ensure complete closure to maximize customer satisfaction.
• Feedback field issues and requirements to immediate superior for service optimization.
• Occasionally will be required to work overtime and outstation.
• Any other task assigned from superior from time to time.

How this career will benefit you?

• Opportunity to attend Product Training & On-Job Training and obtain Certification.
• Great exposure and gain knowledge in latest IT Technology and Network Solutions.
• Conducive working environment to learn and grow for career advancement.