The Operations Intern assists with the NEM application process, including document collection, application processing, and meter change coordination. They support communication with regulators and clients, schedule maintenance, and ensure pantry cleanliness. Additionally, they help with client follow-ups, complaints, and document preparation while managing updates through Hubspot, Trello, and Slack.

Key Responsibilities:

Primary Role:

• Assist in reviewing, collecting, and organizing documents for NEM Application;
• Assist in processing the NEM Application to SEDA, TNB and relevant parties;
• Assist in processing the meter change date;
• Assist in liaising with regulators from TNB, SEDA and MIDA;
• Assist in liaising with clients regarding NEM application;
• Schedule building maintenance visit and cleaning work;
• Maintain the cleanliness of the pantry and load it with refreshments.

Secondary role:

• Provide support in follow up with clients;
• Provide support in handling client’s complaints
• Provide support in preparing client’s documents;
• Update and response using Hubspot, Trello and Slack.

Benefits:

What’s great about this opportunity?

• Internship Allowance
• On-the-job training for your role and mentorship by industry professionals
• A letter of recommendation will be given upon completing your internship with excellent performance.
• Work in an agile-driven environment alongside a diverse team 
• Contribute directly to improving the lives of B40 communities, as a part of a #madetoimpact organization.