🌟 Join Our Team as a Resident Engineer Superstar! 🌟

Looking for an exciting career? We’re hiring enthusiastic individuals to be part of our Resident Engineer team. You’ll play a vital role in providing excellent support to our customers and ensuring smooth operations. Get ready for an adventure-filled job!

Responsibilities:

💡 Troubleshooting Expert: Help customers with IT issues and provide 1st level support.

💡 Customer Happiness Manager: Oversee day-to-day IT operations, communicate with customers, and resolve problems quickly.

💡 Embrace Challenges: Assist customers with any IT difficulties and keep our documentation up-to-date.

💡 Coordinate Like a Pro: Supervise vendor activities at customer sites for a seamless experience.

💡 Technical Wizard: Install, configure, test, and commission network devices like routers, switches, firewalls, and more.

Qualifications:

🔮 LAN Architecture Understanding: Know your way around LAN architecture.

🔮 Networking Skills: Configure network devices like routers, switches, firewalls, access points, and wireless controllers. Knowledge of WAN, IP, Wi-Fi, and VoIP is a plus.

🔮 IT Knowledge: Familiarity with Linux, servers, network security, BGP routing, cloud services, website management, and security measures.

🔮 Explorer Mentality: Enjoy learning and improving your skills, work flexible hours, and handle pressure with minimal supervision.

🔮 Communication Pro: Strong communication and customer management skills to explain technical solutions effectively.

🔮 Tech Brands: Familiarity with brands like Cisco, Juniper, Mikrotik, Huawei, Dell, Fortinet, Palo Alto, etc.

✨ Qualifications: Hold a Bachelor’s degree in Information Technology or equivalent.

Join our team and unleash your IT superhero powers! Apply now and start your journey to greatness.