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TELESALES OFFICER – High Commission

Full time @ENVIROVERKS (M) SDN. BHD. posted 9 months ago
  • 4, Lorong Maarof 1, Bangsar, 59000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur View on Map
  • Post Date : 03/10/2021
  • Apply Before : 30/10/2021
  • Salary: RM1,200.00 - RM1,500.00 / Monthly
  • View(s) 469
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Job Detail

  • Career Level Entry Level
  • Experience Entry/Fresh
  • Gender Any
  • Industry Service
  • Qualifications SPM

Job Description

  • A sales agent who is able to handle multiple concurrent sales inquiries via call, chat, video conference and other digital assets from customers.
  • Identify and perform cross/ up-selling opportunities and activity by analyzing customer profile, recommending the most suitable package, actively promote the latest promotions/ services, and knows how to communicate value to the customers.
  • To channel and escalate any unresolved issues/complaints to other stakeholders or the next level, within the agreed procedure.
  • Proactively identify areas for service & procedural improvement and make recommendations to the team leader.
  • Work closely with team members and leaders at all times to achieve quality results & productivity.
  • Participate in ad-hoc projects as requested.

Required skills

Customer service Good Command of English Negotiation Sales Tele sales

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